Policies

Policies

Weather Policy

A little bit of rain or wind won’t ruin our trip, but a lot of it will. The following forecast, on the day and areas of our trip, will result in cancellation. Sometimes, based on the captain’s experience, if a combination of factors will make your trip unpleasant, the captain may cancel the trip at their discretion.  A full refund will be provided to weather or safety related cancellations.  If the trip gets is aborted during the tour, a full refund will be provided if less than half the tour is completed, and a 50% refund will be provided if more than half of the trip is completed.  You will receive notification via e-mail of any weather or safety related cancellations.  Please note that a drop in temperature is not grounds for cancellation, unless temperatures fall below 58 degrees.

DC River Tour, Sunset Experience, and other trips on Cortina 

  • 0.08″ or more rain
  • Winds above 20 knots coming from South or Northwest (23mph), winds above 22knots (25mph) from any other direction
  • Waves over 3 feet
  • At captain’s discretion for safety

Children and Pets

We love children and animals!  
Children ages five and up can participate the cruises with Reflections DC and enjoy child pricing.  Children under the age of thirteen must wear a life jacket at all times.  Anyone under the age of 18 must be accompanied by their parents.  
If your party will exceed the stated capacity of the cruise but includes children, please contact us.  

Up to two leashed, potty trained dogs under 50lbs/23kgs may participate the cruises with Reflections DC.  Two dogs will incur a charge for one child, but one dog may be brought along free of charge.  All pets must have a floatation device on at all times.  We do not carry floatation devices for dogs and it is up to the owner to bring a properly fitted one for their pets.  Please be mindful of the passenger weight limits when bringing a pet.  Sorry, we do not allow cats aboard our vessels.

Cancellation Policy

DC River Cruise, Sunset Experience, Discovery Sail, Sailing Fundamentals, and Pleasure Sail
Cancellations made 14 days or more in advance – Full Refund
Cancellations made between 14 days and 8 days – 50% refund
8 days or less – no refund 
Weather cancellation (Captain’s discretion per weather policy) – Full Refund

Please e-mail or send a text message with your full name and scheduled time and date to cancel a trip.

Client Testimonials

"We had an absolute blast out on the water with Jerry. He was incredibly thoughtful, knowledgeable, and a fantastic communicator. . . Cannot overstate the extent to which we enjoyed ourselves - a first-in-our-lifetimes experience shared with dear friends and an exceptional caption! "
Trevor
" I took my elderly parents on a special outing in DC . . . almost felt like we were out with a friend! Thank you, thank you thank you for making this the best gift ever for my family!"
Meg
"Amazing experience! Jerry was knowledgeable of the history and culture of D.C. If you are going to take a boat tour, THIS is the one you want to take. Above and beyond any over-priced tourist boat, and I have had plenty of water-craft experiences. Professional, humorous, and laid-back. Great time!!"
Tanya